So you’ve decided to hire a virtual assistant. Great! Delegating time-consuming administrative tasks to someone else is going to do wonders for your productivity (not to mention your stress levels). But now you’re probably wondering, “how do I find a virtual assistant and what do I need to do to hire that person?” You really have two options here – manage the process yourself or work through a virtual assistant firm.
Managing the Process Yourself
There are several online platforms where you can post jobs or request services from a virtual assistant. Two common websites are upwork.com and thumbtack.com. These sites make it easy for you to connect with someone looking for work. However, there is still some work to be done on your end. You need to write a job description or a detailed list of tasks and skills required to ensure you are working with the right person. From there, you’ll need to spend some time responding to applicants and conducting interviews. If you work with any kind of confidential information, you should also consider running background checks. Then comes negotiation for pricing and a timeline to complete your tasks.
In addition to the two websites mentioned above, there are several online and social media groups where you can post jobs and connect with candidates. This is a more informal approach, and will likely require more research and work on your end.
Using a Virtual Assistant Firm
Another option is to work through an assistant firm. The popularity of virtual assistant agencies is growing and they are popping up everywhere. This is good news for you! You have choices. Give yourself time for online research (check out online reviews, social media platforms, etc) and an informative phone call with a representative from the firm before making any decisions. When speaking with the firm representative, gain as much information as you can so you can feel comfortable working with them and their team of assistants. Ask questions like:
- How do you source candidates?
- Do you perform background checks?
- Do I work with the same assistant on a day-to-day basis?
- What is turnover like at your firm and what is your replacement process should I need a new assistant?
- What are your billing procedures?
They will likely ask you to provide a general overview of the job duties and any special skills you would like an assistant to have. Additionally, they might also ask you about your budget and whether you’re looking for more project based tasks or hourly help. Then, they search their database and pair you with an assistant. Some agencies start the process from there. At MOD, we like to set up a quick introductory phone call or virtual meeting – a mini interview – to ensure we have a good personality fit (this is VERY important for a long lasting relationship!)
Here at MOD, we hold ourselves to a high standard. Our assistants complete a multi-step interview process, undergo a background check, and receive ongoing training and education. We hire assistants with a variety of skill sets and experiences to meet all of our clients’ needs. We have an internal community of resources available to all assistants to sharpen their skills and get questions quickly answered. Without our valued clients, our business would not exist. We believe in transparency and open communication. We’re here to help with life!